More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
I am really looking forward to seeing the first results coming through from our recent research project with KANA on ‘Smart Service – Will the contact centre remain the cornerstone of your customer service offering?’ Our Customer...
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